TEn ticked all the boxes. Its collective strength meant that it had the agencies with the insurers I wanted to deal with. It gives its members a big outfit behind them with the IT, professional indemnity and regulatory support - all the things a small broker struggles with.

The real difference however is that TEn is focused on putting the customer first and allows its members to provide a personal service to their customers.

That’s why TEn and its members are successful.

I have faith in the people behind TEn – they are all on the same wavelength as me and we share the same view about what broking is all about and how it should be done.